About Confluence Advisory
Who we are
Confluence Advisory works side-by-side with organizations, supporting their journey towards more sustainable, equitable, and customer-centric service delivery.
We have a wealth of experience and are passionate about helping organisations deploy their resources - people, infrastructure, and finances – in innovative ways to deliver exceptional outcomes for the customers and citizens they serve.
With years of applied, real-world experience, we provide insightful and practical advice for organizations that are transforming their strategies, operating models, and processes, ensuring a seamless and efficient transition towards a better future.
We bring together select partners to provide clients with a team with the skills and expertise tailored to their specific needs.
What we do
We believe change initiatives are most successful when they are people-centred, have clear objectives and a compelling purpose.
Our approach is to fully understand the organization’s objectives to ensure the initiative is structured to achieve the desired outcomes. We develop insight to the leadership and culture of the organization, thereby positioning the project for success through a strong change management approach.
The work we have been involved with include:
- Strategic planning and implementation.
- Organisational development, continuous improvement and change leadership.
- Service delivery frameworks and improvement planning, including governance, levels of service, and financial analysis.
- Integrated infrastructure and capital planning and management systems.
- Organisational project management systems, including portfolio prioritisation and decision making, organisational design, project management systems and delivery models.
- Operational and capital project, program and portfolio management.